Prescriptions

Repeat Prescription Ordering. 

From 13th July 2026, we will no longer accept prescription requests over the phone.

You can order your repeat prescription up to a week in advance but please give at least 3 working days for it to be processed and sent to your pharmacy.

1. Order repeat prescriptions using the online form on the home page or Click here

2. Order repeat prescriptions using SystmOnline. Click here

3. Order online using the NHS app

4. Bring the green copy of your repeat medication, or a letter explaining what is required and hand to a member of reception team at the surgery

Collecting your Prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• on the app or website where you order repeat prescriptions
• at your GP practice
• at any pharmacy that accepts repeat prescriptions

How to query your medication

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription:

• phone our pharmacist after 10am on 0123 445 6678
• Use the Contact the Practice service by clicking here

Prescription Charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About Pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

• Find a pharmacy (nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.